EasyStay Asia
Booking, payment, availability, messaging, and operations automation for a hospitality product.
Problem
Hospitality operations needed a smoother booking flow, reliable payment handling, guest communication, and internal workflow automation.
My role
Principal builder responsible for product architecture, full-stack implementation, serverless workflows, payment integration, and automation.
System design
The platform connected web booking, availability data, payment processing, guest messaging, and operational workflows.
Data / AI approach
Operational data was structured for booking state, payment reconciliation, guest lifecycle messaging, and analytics-ready reporting.
Architecture
Next.js front-end, AWS serverless services, DynamoDB, OPN payment integration, and n8n workflow automation supported the product.
Impact
EasyStay Asia turned fragmented hospitality tasks into a product workflow that supports bookings, payments, communication, and operations.
Tech stack
Key learnings
- Hospitality systems need strong idempotency around booking and payment state.
- Automation is most useful when operators can understand and adjust the workflow.
- A clear product surface reduces support load before adding advanced AI.
Expandable details
Workflow Design+
Booking events feed payment handling, confirmation messaging, operations tasks, and reporting automations.
Product Architecture+
The build balanced customer-facing speed with reliable back-office flows for a small hospitality team.